Description: * Basic knowledge of Office Suite; * Good writing skills, clear communication, attention to detail, teamwork, curiosity, adaptability, empathy, proactivity, responsibility, ethics, willingness to learn, and organization; * Currently pursuing a bachelor’s degree in Pharmacy, Marketing, Advertising and Public Relations, Journalism, Business Administration, or related fields. * Handle customer inquiries through digital channels (Contact Us, Social Media, Reclame Aqui, Google My Business, Privacy, and Reviews), under supervision; * Accurately record customer interactions and escalate when necessary; * Support the team in operational and administrative tasks as directed by the supervisor; * Contribute ideas and suggestions to improve customer experience based on firsthand interactions; * Support the team in operational and administrative tasks as directed by the supervisor. 2512300202491085134