E-commerce Analyst

Description

Job Summary: A professional responsible for ensuring optimal performance of the e-commerce platform and marketplaces, maintaining an updated website, properly registered products, and fully functional online operations while providing support to the marketing team. Key Highlights: 1. Working for an established company in the casual fashion retail market 2. A growing sector with significant growth potential 3. Opportunity to manage and optimize e-commerce and marketplace operations The company operates in the casual fashion retail market for men, women, and children, handling all aspects of production, garment manufacturing, and embroidery for T-shirts. **Primary Mission** Ensure optimal performance of the company's e-commerce platform and marketplaces by keeping the website updated, products accurately registered, and online operations fully functional. Responsible for executing operational and technical support activities for the marketing team and virtual store management. **Main Responsibilities** Operational support to the marketing team (budgeting, research, content organization, etc.); Processing sales made via the website and marketplaces; Registering and updating products, descriptions, images, and tags; Managing and updating listings on Mercado Livre; Monitoring orders, exchanges, returns, and customer messages; Editing images and banners on the platform; Performing weekly cart activation and recovery actions; Collecting feedback and encouraging product reviews; Analyzing metrics and preparing sales reports; Suggesting improvements to website layout and customer experience; Executing basic digital marketing actions and updating coupons; And other related tasks. **Requirements** Previous experience with e-commerce and marketplaces is required, especially with proprietary websites and Mercado Livre, preferably involving retail or consumer goods. Basic knowledge of digital marketing, photo editing, product optimization, and proficiency with spreadsheets and reporting tools. Analytical ability to monitor results and prepare reports. A completed or ongoing undergraduate degree in Marketing, Business Administration, Advertising and Public Relations, Communications, or related fields is desirable. **Company and/or Position Advantages** A growing sector with substantial room for expansion; An established company in the market.