Operational Performance Analyst

Description

Job Summary: A professional to monitor and analyze performance indicators, manage and train teams, and support leadership in daily activity management. Key Highlights: 1. Performance indicator and operational performance management 2. Leadership support and team capacity building 3. Data analysis and executive report creation **Responsibilities** * Monitor and track performance indicators, focusing on goals, deadlines, and metrics. * Input, analyze, and present performance and operational efficiency indicators, while supporting team training on tool usage. * Track deadlines, responsible parties, and status of actions arising from performance analyses. * Develop materials that translate results and improvement opportunities. * Proactively maintain execution discipline and model evolution. * Support leadership in daily activity management by scheduling tasks and conducting daily follow-ups with employees, ensuring predictability, organization, and alignment with delivery deadlines. * Generate executive reports containing data on activity volume, productivity per department, completed deliverables, and outstanding operational items at the office. * Train and upskill new leaders and operational team members on performance management routines, ensuring standardization and continuity of implemented practices. * Serve as a technical and cultural reference for maintaining the implemented management model, acting as the liaison point between senior management and leadership. **REQUIREMENTS AND QUALIFICATIONS:** * Completed or ongoing undergraduate degree in technology, data analytics, engineering, business administration, or related fields. * Experience in roles involving performance indicator management, operational performance, or project management. * Experience in controllership; * Expertise in data reading and interpretation; * Intermediate/Advanced knowledge of Excel; * Advanced knowledge of Power BI; * Strong oral and written communication skills. * Proactivity. * Ability to collaborate effectively and build positive interpersonal relationships with colleagues. Employment Type: Full-time CLT Compensation: R$4\.000,00 \- R$5\.000,00 per month Benefits: * Medical insurance * Dental insurance * Education allowance * Free parking * Life insurance * Food voucher * Meal voucher * Transportation voucher Work Location: On-site