Optical Store Manager

Description

Job Opening: Optical Store Manager Instituto Visão Solidária Franca We are seeking an Optical Store Manager with a commercial profile, strong leadership skills, and strategic vision to directly manage store operations, develop the team, and drive business growth. We seek someone energetic, with an owner's mindset, goal-oriented, and committed to excellence in customer service. Key Responsibilities * Full management of store operations **Leadership and development of the sales team** Daily monitoring of goals, KPIs, and productivity **Revenue management, average transaction value, conversion rate, and commercial performance** Ensuring excellence in customer service and experience **Store organization, inventory, and operational processes** Monitoring of commercial campaigns and marketing initiatives **Staff scheduling, daily routines, and team alignment** Tracking of eye exams, appointments, and sales conversions **Cash closing control and financial KPIs** Maintaining visual standards, store organization, and brand positioning at the unit **Strategic actions to increase sales and customer retention** Requirements * Experience in commercial management and team leadership **Experience in the optical, retail, or customer service sectors is preferred** Commercial mindset and results orientation **Strong communication skills and professional demeanor** Organizational ability, proactivity, and sense of urgency **Proficiency in managing goals and KPIs** Basic computer and system knowledge Advantages * Experience in the optical sector **Experience with aggressive targets and high-performance retail environments** Experience managing KPIs and commission structures **Intrapreneurial mindset and growth-oriented vision** We Offer * Fixed salary \+ variable bonus **Professional growth plan** Dynamic and collaborative work environment **Ongoing training and development** Real opportunity for career advancement alongside company expansion Location: Franca/SP Compensation: R$3\.200,00 \- R$6\.000,00 per month Benefits: * Company-provided mobile phone * Transportation allowance Workplace: On-site