If your purpose is to inspire people to care for others, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating for 38 years. We have become a leading group in Diagnostic Medicine, offering more than 7,300 health services, including clinical analyses, medical imaging diagnostics, vaccinations, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and last year launched Rita Saúde, an integrated health service platform. We are recognized in Brazil and Latin America as one of the Best Companies to Work For, for over 18 consecutive years. Our strong organizational culture is built on an environment of respect, development, diversity, and inclusion. We have over 6,700 employees and operate in 12 states and the Federal District, with 323 units distributed from north to south across the country. Would you like to learn more about our brand? Visit www.sabin.com.br or follow our official social media: Linkedin Sabin Medicina Diagnóstica | Instagram @sabinmedicinadiagnostica | Facebook Sabin Medicina Diagnóstica | **Responsibilities and duties** * Provide humanized and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers according to each provider's established policies; * Assist customers by providing all necessary information for exam completion, following the company’s defined procedures; * Negotiate with customers regarding fees and payment methods (according to company-approved processes); * Perform other duties relevant to the position; * Ensure confidentiality and security of information, complying with information security and data protection policies and regulations. **Requirements and qualifications** * High school diploma; * Strong interpersonal skills; * Good communication skills; * Ability to negotiate and persuade; * Prior experience in customer service is desirable. **Additional information** * **Benefits designed for your daily life:** Transportation allowance or fuel assistance, meal allowance or food voucher; * **Benefits for your health and well-being:** Health and dental plans, extended maternity and paternity leave, and life insurance; * *Benefits may be subject to changes.* A leader in healthcare, recognized for people management and female leadership, committed to sustainable best practices and active in the communities where we operate, Grupo Sabin was born in the federal capital from the courage and determination of two entrepreneurs, Janete Vaz and Sandra Soares Costa, in 1984. Today, it brings together around 7,000 employees united by the purpose of inspiring people to care for others. Present in 14 states and the Federal District, the company delivers healthcare services with excellence, innovation, and socio-environmental responsibility through its 354 units spread across the country. Grupo Sabin’s health ecosystem integrates a portfolio of businesses encompassing clinical analyses, medical imaging diagnostics, pathology, genomics, immunization, and executive check-ups. Additionally, it includes primary care services, contributing to population health management through coordinated care programs and care pathways via Amparo Saúde, and Rita Saúde, an integrated digital health platform that partners with pharmacies, doctors, and other professionals, promoting quality and efficient access to healthcare. With the goal of fostering entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020—a hub of innovation that promotes and develops startups, encouraging partnerships, knowledge exchange, and the creation of business models that contribute to the healthcare sector based on science, efficiency, and customer experience. As a solid national company, visionary, with well-established values, genuinely committed to an ESG agenda and offering health and wellness services to support its clients’ healthcare journey from north to south of the country, Grupo Sabin supports the Instituto Sabin, which since 2005 has implemented social impact initiatives in the communities where the company operates, focusing on improving quality of life, well-being, and prosperity, while promoting social innovation. Throughout this journey, the Institute has positively impacted the lives of over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions at Sabin units spread throughout Brazil. After all, we invest in structured processes to bring into our Group individuals engaged with our purpose and values. *Stay alert and avoid falling for scams! We do not charge any fees at any stage of our selection processes.*