Operational Assistant

Description

Job Summary: Provide customer service, performing installations, maintenance, and technical support, ensuring service excellence and customer satisfaction while adhering to company standards. Key Highlights: 1. Customer service and technical support 2. Ensuring excellence and customer satisfaction 3. Teamwork and proactivity **Job Description:** Directly deliver customer service, including installation, maintenance, address changes, equipment removal, and other related services; ensure service excellence and customer satisfaction; guarantee service quality by following company standards and procedures; provide technical support, clarify customer inquiries, and apply best practices in customer service. **Requirements:** * High school diploma; * Strong communication skills, organization, and proactivity; * Ability to work effectively in a team; * Availability to work flexible hours according to service needs; * Basic knowledge of digital tools and customer service record systems. Employment Type: Full-time, Permanent CLT Compensation: R$1.900,00 - R$2.550,00 per month Benefits: * Medical assistance * Company-provided mobile phone * Corporate agreements and commercial discounts * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance * Company vehicle Work Location: On-site