Customer Support Assistant - Onboarding

Description

Job Summary: Customer Support Assistant - Onboarding to assist new customers, provide administrative support, and ensure customer satisfaction. Key Highlights: 1. Assist new customers during the onboarding process 2. Provide efficient administrative support 3. Ensure customer satisfaction through courteous service **Job Description** We are seeking a Customer Support Assistant - Onboarding to join the ClickLivre Energia team in Greater Belo Horizonte. Responsibilities include assisting new customers during the onboarding process, providing administrative support, and ensuring customer satisfaction through efficient and courteous service. This is a full-time position requiring on-site presence. **Qualifications** * **Interpersonal and Communication Skills:** Must possess clear and effective interpersonal and communication skills to interact with customers and colleagues. * **Customer Satisfaction and Service:** Experience ensuring customer satisfaction and delivering excellent customer service is essential. * **Administrative Assistance:** Administrative assistant skills and organizational abilities are fundamental for this role. * Telephone customer service experience is a plus but not required!!! Prerequisites: * Strong communication skills; * Customer service experience; * Computer literacy \- Basic Excel. * Completed High School Benefits: * Salary between R$1\.650,00 and R$1\.800,00 * Meal allowance and transportation allowance, both fully covered by the employer (Meal allowance: R$700,00 \- monthly) Employment Type: Direct Hire (CLT) Compensation: R$1\.650,00 \- R$1\.800,00 per month Benefits: * Meal allowance * Transportation allowance