Job Summary: Professional to carry out administrative and operational credit department processes, including credit analysis, collections, and customer service. Key Highlights: 1. Company with over 100 years of history and solid values 2. Engaged in credit analysis, collections, and customer service 3. Focus on diversity and inclusion **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In line with our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals interested in becoming part of one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Carry out administrative/operational credit department processes, such as: conducting customer credit analysis according to pre\-established procedures, updating customer records, and consulting credit protection agencies. Perform collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up\-to\-date customer records. **Requirements that enhance your candidacy:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within the company, implementing initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None