Barro Help Desk & IT Support Job Listings

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Sales Operator

We are looking for a **Sales Operator** to initiate or respond to customer contact via online communication channels. Follow customer service scripts, procedures, and guidelines. Present information about the company’s products or services. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update departmental metrics when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, as needed by the department and under leadership direction; * Initiate or respond to customer contact via online communication channels; * Present information about the company’s products or services; * Conduct outreach to retain customers seeking cancellation before installation; * Conduct budget audits; * Create and/or update customer records in systems. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques, negotiation, customer retention, and prospecting, plus basic computer literacy, customer service experience, and knowledge of Digital Marketing; * Basic computer skills. **Preferred qualifications:** * Completed or ongoing undergraduate degree; * One year of sales experience; * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat yet structured hierarchy—meaning you are the protagonist of your own career! * Meal benefits (Headquarters: cafeteria; Branches: iFood); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Allowance for dependents with disabilities; * Payroll-deducted loans (available after 6 months); * Discounts of up to 50% on Brisanet internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.

P2M8+8M Rosário, Milagres - CE, Brazil