Administrative Scheduling Assistant

Description

Job Summary: Receptive customer service via phone and WhatsApp, scheduling of service appointments, and updating internal systems. Key Highlights: 1. Receptive customer service via phone and WhatsApp 2. Scheduling and management of the workshop's service appointments 3. Resolving customers' questions regarding services, deadlines, and procedures **POSITION FOR THE RIBEIRÃO PRETO UNIT** **About the company:** With over 30 years of experience in the interior of São Paulo, Honda Lago\-San is one of the largest Honda dealerships in Brazil. Founded in 1993 in Ribeirão Preto, it quickly gained public preference and trust in the purchase and sale of new and used vehicles and operates five additional branches across São Paulo’s interior, offering diversified services such as maintenance, parts and accessories sales, and bodywork and painting facilities. **Main Responsibilities:** * Provide receptive customer service via phone and WhatsApp; * Schedule and manage the workshop's service appointments; * Schedule vehicle inspections, maintenance, and other services; * Complete and maintain updated spreadsheets and internal systems; * Resolve customers' questions regarding services, deadlines, and procedures. **Requirements:** * Basic Microsoft Office proficiency; * Experience in administrative functions and customer service. **Working Hours:** * Monday to Friday, 8:00 AM to 6:00 PM; * Alternate Saturdays, 9:00 AM to 1:00 PM; **Benefits Offered:** * Fixed Salary \+ Commission; * Meal Allowance; * Transportation Allowance; * 50% Medical Insurance Coverage; * Breakfast and On\-site Cafeteria; * Educational Partnerships; * Two hours off on birthday; * Sesc Partnership; * Automotive Benefits. Employment Type: Full\-time, CLT (Consolidation of Labor Laws) Compensation: R$2\.550,00 \- R$2\.800,00 per month Benefits: * Medical Assistance * Meal Allowance * Transportation Allowance Work Location: On\-site