181 Community Services Dev in Minas Gerais lowest at $10000.0+

Indeed

Social Worker - Janaúba

BEHAVIORAL COMPETENCIES OF COMMITMENT SOCIABILITY AND PROFESSIONAL CONDUCT Attendance and punctuality: Regularly attends and remains at the workplace, consistently adhering to established and/or agreed working hours Contribution to environment quality: Contributes to a healthy work environment by maintaining a positive and respectful attitude with internal and external clients of SILVA FREITAS Team spirit: Works respectfully and collaboratively within teams Flexibility and adaptation: Demonstrates the ability to adapt and work in diverse and varying situations, with different people and groups Continuous improvement: Recognizes mistakes made and uses them as learning and development opportunities, applying them to improve performance and results Professional confidentiality: Maintains confidentiality of information and incidents related to SILVA FREITAS Diligence: Makes appropriate use of materials, facilities, and equipment, contributing to the economy and responsible use of office resources (water, electricity, machines, stationery, hygiene, cleaning, etc.) CULTURAL ALIGNMENT COMPETENCIES Courtesy: Attends to internal and external clients with quality, education, attention, promptness, interest, and kindness. Positive attitude: Cultivates an appreciative outlook and attitude. Extracts learning and development opportunities from all situations, especially adverse ones. Exercises flexible thinking focused on opportunities and what truly matters, replacing complaints with solutions. Contributes to the lightness and emotional health of the work environment. Emotional balance: Maintains calm in adverse situations without losing emotional control. Capacity for self-awareness, self-control, and self-motivation. Assimilates situations and reflects before acting. Demonstrates professional maturity in managing unexpected situations, especially in tense or conflicting environments. SPECIFIC BEHAVIORAL COMPETENCIES OF THE POSITION Adaptability: Ability to adapt according to needs, situations, and circumstances. Develops aptitude to perform activities under conditions different from those naturally accustomed to, aiming to meet the demands and challenges of the role. Communication: Communicate clearly, objectively, reliably, and purposefully with internal and external clients. Express oneself appropriately and convincingly, both verbally and in writing, while also observing the influence and impact of non-verbal language (posture and dress code). Be perceptive in verbal and non-verbal communication. Active listening: Practice active listening to grasp the fundamental elements of the message; pay attention to the speaker, demonstrating interest and empathy. Attention to detail and focused attention: Pay attention to specific details necessary for conducting reviews; identify inconsistencies and discrepancies to ensure delivery quality and compliance with standards and legislation. Persuasion and asking questions: Argue, persuade, and convince respectfully, assertively, clearly, and empathetically; know and present facts and data confidently to achieve results aligned with intended objectives; outline and design scenarios; establish reliability in relationships; negotiate various matters with internal/external clients, aiming to balance interests between parties; act with discernment, responsibility, flexibility, and ethics; investigate situations through effective questioning. Trusted relationships: Deliver complete, reliable work within agreed deadlines; maintain good personal relations; cultivate courtesy and kindness; take actions to build networking and strengthen the impeccable image of the SILVA FREITAS brand **JOB RESPONSIBILITIES** Conduct social visits to clients' homes, scheduled in advance at specified locations; Request medical documents (tests, reports, prescriptions, records, etc.) and other necessary documents to clarify and prove the client's rights; Guide clients on procedures for judicial appraisals; Schedule pre-appraisal appointments for the lawyer; Schedule social visits to clients' homes; Prepare judicial appraisal reports; Guide clients on appropriate behavior during the appraisal, as well as how to respond to the expert's questions; Attend to and answer questions from the legal team; Accompany judicial social security appraisals; Act proactively in judicial appraisals; Make relevant interventions during judicial appraisals, aiming to demonstrate clients' rights and obtain a favorable opinion from the court-appointed expert; Record in CPJ relevant events occurring during the appraisal; Record in CPJ personal impressions regarding the conclusion of the judicial appraisal; Act as a disseminator of SILVA E FREITAS values;

R. Américo Soares, 66 - Centro, Janaúba - MG, 39440-000, Brazil

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