Job Summary: The professional will perform administrative/operational credit department processes, including credit analysis, collections, and customer service. Key Highlights: 1. Join a company with over 100 years of history. 2. We seek professionals passionate about work and transparency. 3. Collaborate with the company’s Diversity & Inclusion culture. **None:** Have you ever considered joining a company with over 100 years of history? Come be part of this story! The world changes—Zema acts! Guided by our core values—work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Perform administrative/operational credit department tasks, including: customer credit analysis according to predefined procedures; updating customer records; and consulting credit protection agencies. Conduct collections from delinquent customers. Provide customer service to clarify inquiries. Issue payment slips and monitor payments. Maintain up-to-date customer records. **Preferred Qualifications:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer skills; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None