Description
Job Summary:
A professional with experience in ERP systems and e-commerce platforms to provide support and resolve incidents, as well as interface with vendors and drive continuous improvements.
Key Highlights:
1. Experience with ERP systems and e-commerce and marketplace platforms
2. Understanding of online sales processes, orders, and integrations
3. Analytical ability, organization, and communication skills
Description:
* Prior experience with ERP systems and/or e-commerce and marketplace platforms;
* Understanding of online sales processes, orders, integrations, and back-office operations;
* Strong analytical ability, organizational skills, and communication with end-user departments;
* Availability for 100% on-site work in Itajaí (SC).
Advantages:
* Knowledge of integrations between ERP and digital channels (API, XML, EDI, etc.);
* Familiarity with automation tools, marketplaces, and e-commerce platforms.
* User support and assistance for ERP systems and digital platforms;
* Resolution of tickets and incidents related to management and online sales systems;
* Technical support for integrations with marketplaces, e-commerce, and other commercial systems;
* Documentation of processes and support for continuous improvement initiatives;
* Interface with software vendors and internal company departments.
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