We are looking for a **Technical IT Assistant** to join our team and support IT support and maintenance activities. Main Responsibilities * Technical support to users (on-site and remote) * Basic maintenance of computers and peripherals * Software installation and configuration * Support in network and internet management * Registration and tracking of technical service requests Technical Requirements **Mandatory:** * Basic knowledge of hardware and software * Windows operating systems * General networking and IT concepts **Desirable:** * Experience in technical support * Knowledge of help desk tools * Basic information security concepts Education and Experience * Minimum education level: High School Diploma * Technical qualification: Technical Course in Information Technology or related fields * Experience: Prior experience in technical support is desirable Compensation and Benefits * **Salary:** R$ 2.000,00 (net) **Benefits:** * Transportation Allowance * Meal Allowance * Health Insurance * Life Insurance Job Type: Full-time CLT contract Payment: R$2.000,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance