Job Summary: We are seeking a dynamic and communicative professional for customer service and vehicle sales negotiation, with a strong focus on customer satisfaction and goal achievement. Key Highlights: 1. Customer-focused vehicle sales assistance and negotiation 2. Proactive prospecting of new customers and post-sales follow-up 3. Staying updated on vehicle models, innovations, and market trends #### **About the position:** If you are a professional with clear and assertive communication skills, emotional intelligence in sales, organizational ability, flexibility, adaptability, attention to detail, and strong interpersonal relationship skills, you will be an excellent fit for this role! We seek a dynamic professional focused on customer service and skilled in negotiation to convert sales opportunities and enhance customer satisfaction. #### **Main responsibilities:** * Greet and assist customers at the dealership, via digital channels, or externally, understanding their needs and guiding them regarding available vehicle options; * Demonstrate vehicles, highlighting their features, technical specifications, functionalities, and benefits, and conduct test drives for customers; * Negotiate prices, payment terms, financing rates, and accessory and service packages, aiming to meet both customer expectations and dealership goals; * Finalize sales by completing all required documentation (contracts, registration forms, financing documents) and overseeing the process until vehicle delivery to the customer; * Maintain contact with customers after the sale, performing post-sales follow-up and striving to retain them for future negotiations; * Conduct proactive prospecting of new customers using social media, events, automotive fairs, and external contacts to expand the dealership’s customer base; * Achieve established sales targets, reporting negotiations/results to management and adjusting strategies as needed; * Stay updated on vehicle models, their technological innovations, and market trends by participating in training programs offered by the company and vehicle manufacturers; * Perform other duties inherent to the role. #### **Requirements:** * Completed high school education or bachelor’s degree in Business Administration, Marketing, or related fields. * CNH: National Driver’s License (Category B). * Excellent communication, persuasion, negotiation, and customer-oriented skills. * Proactive profile with a results-driven mindset and focus on exceeding sales targets. #### **Benefits:
João Silva
Indeed · HR
João Silva
Indeed · HR
