Description
**Responsibilities:**
* Perform analysis, maintenance, and continuous improvement of corporate systems.
* Gather and document technical and functional requirements with business areas.
* Monitor and resolve incidents, enhancements, and support tickets.
* Support user acceptance testing, system integration testing, and monitoring of integrations between systems.
* Prepare technical documentation, process flows, and support IT projects in collaboration with multidisciplinary teams.
**What we are looking for?**
* Experience in systems analysis, user support, and tracking of IT requests.
* Knowledge of process modeling, databases, and incident analysis.
* Analytical, organized, proactive profile with strong communication skills for interaction with internal customers and technical teams.
**Advantages:**
* Experience in corporate environments with integrated systems and application maintenance.
* Experience in project monitoring, user acceptance testing, and functional/technical documentation.
**Benefits:**
* Meal allowance or food voucher
* Transportation voucher
* Health insurance
* Dental insurance
* Life insurance