Job Summary: Supervise and coordinate teams while ensuring operational quality across hotel departments, resolving unforeseen incidents and monitoring daily routines. Key Highlights: 1. Supervision of hotel departments and resolution of unforeseen incidents 2. Coordination and guidance of teams 3. Quality control and adherence to procedures Health Insurance and Dental Plan (after probation period); Birthday Day Off Work Schedule – 6 days on, 1 day off; Shift: 08:00 to 16:20 Operations and Guest Service * Supervise hotel departments (front desk, housekeeping, maintenance, food and beverage, as per property structure) * Resolve complaints, unforeseen incidents, and emergency situations * Assist with check-in and check-out as needed Team Management * Coordinate, guide, and assign tasks to teams * Ensure compliance with work schedules, internal policies, and hotel standards Control and Quality * Inspect cleanliness, organization, and maintenance of common areas and guest rooms (URs) * Ensure adherence to standard operating procedures (SOPs) * Monitor usage of supplies, linens, and equipment * Support internal audits and inspections Employment Type: Full-time CLT Compensation: R$2.750,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Food voucher * Transportation voucher Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
