COLLECTION ASSISTANT I

Description

Job Summary: The Collection Assistant will be responsible for conducting active and reactive collections, monitoring accounts receivable, processing payment receipts, and supporting bank reconciliation, ensuring compliance with internal processes. Key Highlights: 1. Experience in active and reactive customer collections 2. Focus on professional development and well-being 3. Organization values innovation and operational efficiency The organization has a consistent track record of performance and recognition related to workplace environment and people management. It maintains continuous focus on professional development, well\-being, safety, and quality of working relationships, pursuing practices that support sustainable outcomes and a structured organizational environment. Its operations are guided by innovation, operational efficiency, and appreciation of people. **Responsibilities and Duties** As a Collection Assistant, you will be responsible for: * Conducting **active and reactive customer collections**, according to the defined collection schedule, via telephone, e\-mail, and other official channels; * Monitoring and managing the **accounts receivable portfolio**, tracking open, overdue, and upcoming invoices; * Processing **payment receipts** in the system, ensuring accurate identification of payments; * Supporting **bank reconciliation**, verifying bank statements, receipts, and discrepancies; * Performing **cash closing routines**, verifying amounts, receipts, and reports; * Ensuring compliance with **internal processes**, policies, and deadlines established by the finance department; * Recording and updating collection information in the system, maintaining organized and reliable data; * Assisting internal and external customers by providing clarifications regarding invoices, due dates, and payment methods. **Requirements and Qualifications** * Experience as a Collection Assistant; * Intermediate Microsoft Office proficiency. **Preferred Qualifications:** * Bachelor’s degree completed or in progress in Accounting, Business Administration, or related fields. **Additional Information** **Benefits:** Health and dental insurance; Life insurance; Private pension plan; Meal allowance; Food voucher; Transportation voucher; Pharmacy discount program; Birthday day off; Discounts on group products and partner companies.