Assistant Manager

Description

Job Summary: Support the kiosk team in achieving targets, promote the brand, and serve as a benchmark for exceptional customer service at the world’s largest jewelry brand. Key Highlights: 1. Join the world’s largest jewelry brand, a sustainability leader. 2. Promote the brand and its products with confidence by delivering exceptional customer service. 3. Develop expertise in luxury handcrafted jewelry. Join the world’s **LARGEST** jewelry brand! We are currently hiring for an **Assistant Manager** position at our kiosk in Shopping Del Rey \- Belo Horizonte \- MG. **ABOUT PANDORA** Transforming Stories into Jewelry Pandora is the world’s largest jewelry brand. What began as a small jewelry workshop in Copenhagen, Denmark, over 40 years ago is now present in more than 100 countries. Our jewelry features hand-finished craftsmanship and is made from high-quality materials, offering endless personalization options that allow people to express their individual style through our pieces. **Innovation and Sustainability** Pandora leads the industry in sustainability. We are the first major jewelry brand to use 100% recycled metals (silver and gold) in our creations. This commitment reflects our pledge to halve greenhouse gas emissions across our entire value chain by 2030\. Each piece embodies our dedication to both style and environmental responsibility. **Our Values** We guide our actions through four core pillars that define the Pandora community: * We Dream: We are visionaries who look beyond the horizon. * We Dare: We pursue bold ambitions with courage. * We Care: We care for one another, our customers, and the planet. * We Deliver: We deliver results and keep our promises. We are all ambassadors of our brand and together form the Pandora community. **Responsibilities and Duties** * On a daily basis, you will support the kiosk team in meeting targets, identify business opportunities, and serve as a benchmark for exceptional customer service. * Promote the brand and its products confidently, delivering an unforgettable shopping experience and encouraging customer loyalty. * Achieve and exceed sales goals (individual and kiosk-wide) using strategies based on commercial performance indicators. * Ensure compliance with all policies and procedures to maintain the international excellence standards of our kiosks. * Participate in ongoing training sessions on our luxury handcrafted products, becoming a Pandora brand expert. **Requirements and Qualifications** * Completed high school education; * Experience in customer service and sales; * Excellent communication skills; * Experience selling luxury products; * Customer service and loyalty management; * Availability to work on a rotating 6x1 schedule. **What You’ll Find Here:** * Medical insurance; * Dental insurance; * Meal allowance; * Food allowance; * Life insurance; * Transportation allowance; * Pharmacy benefit plan; * Partnership with Gympass; * Flash card credit; * Discount on Pandora products; * Partnerships offering discounts on insurance; * Talent referral bonus program; * Birthday leave; * English and Spanish courses with exclusive Open English discount; * Career development plan. **All our positions are open to persons with disabilities.** Interested? We’re waiting for your application! Come SHINE with us! Minimum Education Level: High School (Secondary Education) * Pharmacy Benefit Plan * Food Allowance * Medical Insurance * Meal Allowance * Dental Insurance * Life Insurance * Transportation Allowance * Variable Compensation * Talent Referral Bonus Program * Career Development Plan * Motivational Campaigns * Discount on Pandora Products * Discount on English and Spanish Courses * Partnerships Offering Discounts on Insurance * Birthday Leave * Gympass Partnership * Flash Card Credit