Customer Success Assistant

Description

Job Summary: Vanto Bank seeks committed and responsible talents to manage customer relationships, identify sales opportunities, and resolve issues. Key Highlights: 1. Constant professional growth opportunities 2. An innovative, collaborative, and opportunity-rich environment 3. Build a solid career at a bank that believes in your potential If you are a committed, responsible individual seeking constant professional growth, this is the place for you. At **Vanto Bank, a bank part of the Cia G3 group**, we value talents who aspire to evolve, learn, and build a solid career within an innovative, collaborative, and opportunity-rich environment. Join\-us and grow alongside a bank that believes in your potential. **Location:** Praça Benjamin Guimarães, 65, Funcionários, Belo Horizonte \- MG. **Compensation package:** R$2\.500,00 (including an allowance of approximately R$500,00\). **Responsibilities:** * Maintain ongoing communication to understand customers' needs and expectations. * Manage contract renewals and work to prevent cancellations (churn). * Identify upsell/cross\-sell opportunities and promote additional solutions. Resolve issues and manage crises, providing agile and effective support. **Requirements:** * High school diploma. * Strong verbal and written communication skills. * Prior experience in customer service/post\-sales is preferred. **Benefits:** * Allowance. * Performance bonus. * Corporate University. * Health and dental plan subsidy. * Life insurance. * Career development plan. **Working hours:** Monday to Friday, 8:00 AM to 6:00 PM. **Employment type:** CLT/On-site. Minimum Education: High School (Secondary Education)