Description
Job Summary:
Customer Service Assistant (Customer Support Center) for a women's footwear company, focused on customer service, support, and issue resolution.
Key Highlights:
1. Customer service and support via multiple channels
2. Agile problem resolution and customer experience monitoring
3. A renowned company in the women's footwear segment
**Job Opening: Customer Service Assistant (Customer Support Center)**
We are a renowned company in the women's footwear segment, with a strong digital presence and over 375 physical stores across Brazil.
**Responsibilities:**
* Customer service via phone, email, and messaging;
* Support and clarification of inquiries;
* Agile issue resolution;
* Customer experience monitoring.
**Requirements:**
* Strong communication skills;
* Proactivity and agility;
* Organizational skills.
**Benefits:**
* Gympass
* Meal Ticket
* Transportation Allowance
* University partnership program
* Education Assistance
* Unimed Health Insurance Plan
* Dental Insurance Plan
* Life Insurance
* Psychological Support
* Maternity Basket
**Working Hours:**
* Monday to Friday, from 10 a.m. to 8 p.m.
**Location:**
* Av. do Contorno, 6081 - São Pedro, Belo Horizonte - MG
Minimum Education Level: Elementary School (1st level)
* Transportation Allowance
* Meal Allowance
* Education Assistance
* Life Insurance
* Medical Assistance
* Dental Assistance