Hospital Receptionist

Description

Job Summary: Professional responsible for in-person and telephone reception, welcoming visitors, providing information, and managing queues to ensure patient satisfaction. Key Highlights: 1. Patient reception and referral 2. Reception and guidance 3. Queue management and service priority handling **Responsibilities:** Conduct in-person and/or telephone receptions as required, guiding and referring individuals to relevant departments and/or procedures according to internal criteria and defined quality standards, aiming to ensure patient satisfaction and aligning with the current operational unit. Welcome visitors and provide requested information; verify scheduled appointment times or waiting times for service, and direct them to the appropriate room when necessary; Manage registration queues considering service priorities and volume of appointments per specialty/examinations/scheduled surgeries, while responding to customer inquiries and information requests, directing demands to the responsible department to support appropriate customer service; **Requirements:** * Completed high school education * Experience typing medical reports * Availability to work on-site in Belo Horizonte (BH) . **Working Hours:** Monday to Friday: 11:00 AM to 8:00 PM; Saturdays: 8:00 AM to 12:00 PM Employment Type: Full-time CLT . **Benefits:** * Medical assistance * Partnerships and commercial discounts * Profit-sharing program * Meal allowance * Food voucher * Transportation voucher Employment Type: Full-time CLT Compensation: R$2.023,37 per month Benefits: * Medical assistance * Partnerships and commercial discounts * Profit-sharing program * Meal allowance * Food voucher * Transportation voucher Education: * High school diploma (Mandatory)