Technical Delivery Specialist

Description

Job Summary: A professional responsible for technically presenting vehicles to customers, verifying documentation, ensuring an excellent delivery experience, and collecting customer feedback. Key Highlights: 1. Ensure an excellent vehicle delivery experience for the customer 2. Clarify customer questions and reinforce after-sales and maintenance channels 3. Build a trust-based relationship with the brand through customer feedback **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM with a 2-hour lunch break; Saturdays from 8:00 AM to 12:00 PM **Level:** Professional **Employment Type:** Tenured \- CLT labor code * Technical presentation to the customer, explaining the operation of the vehicle's main systems; * Verification and delivery to the customer of vehicle documentation (owner's manual, warranty certificate, invoices, registration documents, etc.); * Ensure the customer enjoys an excellent delivery experience, characterized by clarity and courtesy; * Clarify customer questions and reinforce after-sales and maintenance channels (services, inspections, scheduling, etc.); * Collect feedback regarding the experience and help build a trust-based relationship with the brand; Coordinate with the sales team whenever necessary. * **Requirements:*** Valid Driver's License Category B; * Completed high school education; * Proficiency in Microsoft Office suite. **Benefits:** Medical insurance, Dental insurance, Gym allowance, Education allowance, Private pension plan, Life insurance, Meal voucher, Transportation voucher