Job Summary: The Collections Specialist will serve as the reference point in building a new department, supporting the end-to-end design of the collection pipeline, defining workflows, controls, and governance, and optimizing processes. Key Highlights: 1. Lead the establishment of a new department and define workflows and governance. 2. Map and optimize processes with a focus on operational efficiency and scalability. 3. Define and monitor KPIs, generating insights to support decision-making. **LOCALIZA\&CO** Continuous evolution has brought us to where we are today. Alongside diverse talents and multifaceted skills, we connect to pursue our shared motivation: building the future of sustainable mobility. By valuing each individual’s uniqueness, we drive our collective momentum toward extraordinary results, develop our operations, and create solutions for our customers. We are passionate about our history, our ideas, and our ability to bring them to life. We know that together, we go further. This is how we connect Localiza\&Co with the future. **Responsibilities and Duties** **WHAT YOU WILL DO AS A COLLECTIONS SPECIALIST** * Serve as the reference point in establishing a new department, supporting end-to-end pipeline design, defining workflows, controls, and the process governance model; * Map, analyze, and structure processes, conducting diagnostics to identify bottlenecks, risks, and improvement opportunities, with a focus on operational efficiency and scalability; * Define, structure, and monitor operational and financial KPIs for the department, performing analyses, data extractions, and cross-referencing in SQL, as well as building dashboards and management reports in Power BI and/or Excel, generating insights for performance tracking and action guidance; * Prepare analyses, reports, and executive presentations, consolidating results, insights, and recommendations to support decision-making; * Collaborate cross-functionally with partner departments and internal stakeholders, ensuring alignment, tracking deliverables, resolving friction points, and sustaining workflows and controls within the new pipeline. **Requirements and Qualifications** **WHAT WE NEED** * Completed undergraduate degree; * Advanced knowledge of SQL; * Proficiency in data visualization and analysis tools such as Power BI and Excel; * Strong organizational skills, analytical capability, and systemic process vision; * Experience analyzing, processing, and integrating large volumes of data; * Excellent communication, negotiation, and stakeholder engagement skills. **PREFERRED QUALIFICATIONS** * Experience in mapping, designing, and structuring processes; * Exposure to collections and/or judicial recovery workflows; * Familiarity with Power Query and GCP; * Experience developing and delivering executive materials. **Additional Information** **BENEFITS FOR THIS POSITION** * Profit Sharing * Food Allowance * Meal Voucher * Health Insurance * Dental Insurance * Gympass * Private Pension Plan * Company Car * Allya * Unlimited access to various courses offered by our Localiza University * Internal training and development programs * Discounts on vehicle purchases and rentals **Experience being Localiza\&Co and help us build the future of mobility!** We are one of the **world’s largest and most comprehensive mobility platforms**, bringing together diverse innovative and efficient solutions. This is the result of the extraordinary work of over **20,000 employees** across more than **900 agencies** in Latin America. We believe movement drives transformation, which is why we encourage continuous development among our employees. **We contribute to a more sustainable, diverse, and inclusive world.** ### **THE L\&CO WAY** * We develop and recognize our team by encouraging high performance * We genuinely care for one another and enjoy the journey * We build together with trust and open dialogue, embracing final decisions * We delight with friendly, simple, and surprising interactions * We innovate based on customer needs—experimenting to evolve * We prioritize the customer and cultivate long-term relationships * We generate exceptional value with a long-term perspective * We do more with less, increasing our productivity * We contribute to a more sustainable, diverse, and inclusive world * We act boldly, tenaciously, and humbly * We decide swiftly and act autonomously and responsibly * We pursue excellence with simplicity ### **JOIN US AS \#GREENBLOOD** We believe in the unique value of every person. We celebrate differences and open doors so everyone can grow and achieve their dreams. **Join us and become part of a team that transforms opportunities into achievements!**
João Silva
Indeed · HR
João Silva
Indeed · HR
