Espec Select One

Description

Job Summary: Serve Select customers entirely digitally, performing consultative sales and updating portfolios with a focus on premium experience. Key Highlights: 1. Premium digital service for high-income customers 2. Consultative sales of complex financial products 3. Dynamic environment focused on digital solutions and experience Espec Select One Country: Brazil **Select One Specialist** Will be responsible for serving customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Main Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting benefits and differentiators of the segment; * Perform consultative sales of credit, investment, and low-complexity insurance products; * Collect and update data; * Maintain familiarity with digital solutions, focusing on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote service; * Proficiency in digital service channels, customer journey, and financial products. **You will identify with us if you have:** * **T**hink Customer – I think about the customer * **E**mbrace Change – I drive change * **A**ct Now – I act quickly * **M**ove Together – I work as a team * **S**peak Up – I speak openly If this resonates with you, join Santander! **\#BENEFITS** * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy – Program encouraging healthier habits; * PAPE – Specialized Personal Support Program So? Ready to be called? In our branches (agencies), we count on the best managers in the market, who stand beside customers to meet their needs and offer the most suitable solutions. Select is a Banco Santander account category for high-income customers. If this resonates with you, join Santander! ️ \#HereYourCallTransforms \#JoinSantander \#BeTheCall **\#Sales****\#Commercial \#CPA**20 **\#CEA \#HighIncome \#Investments \#VanGoghSpecialist \#IndividualCustomerManager \#Customers \#Portfolio**