Relationship Manager

Description

**Description and Responsibilities:** **Working Hours:** 08:30 to 17:30 (Lunch break: 1 hour) **Level:** Management and Executive **Employment Type:** Permanent – CLT Manage and develop the portfolio of cooperative members, focusing on business expansion and customer retention; Act consultatively by identifying needs and proposing appropriate financial solutions; Prospect new cooperative members and business opportunities; Market financial products and services, ensuring alignment with the customer's profile; Conduct basic credit analysis and support structuring of operations; Monitor portfolio performance indicators, acting to improve profitability and control delinquency; Handle credit recovery and renegotiation of operations when necessary; Ensure compliance with internal policies, regulations, and regulatory requirements; Support commercial initiatives, partnerships, and financial education programs within the community; Collaborate synergistically with the branch team to achieve collective results. **Requirements:** Bachelor’s degree in Administration, Economics, or related fields; Experience in commercial activities or customer relationship management within the financial sector; Experience managing portfolios and marketing financial products; Knowledge of sales and negotiation techniques; Understanding of the financial market and financial mathematics; ANBIMA C\-Pro R certification (mandatory). **Benefits:** Health and wellness programs, Seniority bonus, Medical assistance, Dental assistance, ANBIMA certification reimbursement (100% coverage of exam fee), Childcare or babysitter allowance, Education assistance (up to 80% of tuition fee), Birthday day off, Commemorative events, Gympass \- Partnerships with studios, gyms, and wellness apps, Profit-sharing program (annual), Development and coaching programs, Recognition for years of service at the cooperative, Life insurance, Corporate university \- Courses and training, Meal and food allowance