Store Operator

Description

Job Summary: Responsible for customer service, accurate dispensing of medications, sales registration, inventory management, and maintaining the pharmacy’s environment in an organized manner. Key Highlights: 1. Environment that values professional development and growth. 2. Growth opportunities for all employees. 3. Excellent organizational climate with engaged people. We are people who care for people. Each one with unique characteristics, stories, and qualities, yet all united by the same purpose: to live fully. We are proud of our history, which is why we do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in solutions in everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, complying with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Registration: Conduct over-the-counter product sales and accurately record transactions. Process payments in cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products, including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in compliance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier and in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT MAY BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course, developed by the Pague Menos and Extrafarma Pharmacy Networks. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy Program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold Discount at Pague Menos Pharmacies; * Pharmacy Partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Network**, health and well-being are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human value**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy network. Our business model focuses on selling health- and wellness-related products and services to our customers. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy network but an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma—a pharmaceutical consultation service—where customers receive personalized treatment follow-up in equipped, comfortable rooms. Today, we are over 25,000 giants united by a shared purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.