Technical Delivery Specialist

Description

Description: * High school diploma; * Preferred: Currently pursuing a bachelor's degree in Administration or related fields; * Driver's license category B; * Relevant work experience; * Intermediate proficiency in Microsoft Office Suite; * Strong communication and writing skills. * Present Stellantis programs and services to customers. * Explain manuals, documents, service appointments, workshop and reception hours. * Conduct the vehicle handover ceremony. * Inform customers about satisfaction surveys (SMD and OEM). * Complete delivery documentation, obtain customer signature, and register in the APP/system/DMS to activate warranty. * Demonstrate all vehicle features and equipment. * In case of a recall, explain the required intervention prior to delivery. * Complete delivery in accordance with Technical Delivery standards. * Conduct post-delivery follow-up to address customer questions. * Actively participate in company-provided programs and training sessions; * Maintain organization and cleanliness of equipment and workplace; * Perform other related duties as needed and requested. 2512110202491913190