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We help clinics become high-performance businesses through an intelligent, integrated platform that unifies practice management, marketing, digital medical records, automated scheduling, financial intelligence, and real-time data.\n\n\nServing over 25,000 clinics nationwide, we impact thousands of healthcare professionals every day—helping them make better decisions, increase profitability, and deliver differentiated experiences to their patients.\n\n\nOur purpose is clear: to drive clinic growth so they achieve success. And we do this through technology, security, human-centered care, and a comprehensive ecosystem of solutions.\n\n **About the Customer Success Team**\n\n\nThe Clinicorp Customer Success team is essential to ensuring our customers experience a successful journey. We work closely and consultatively, striving to deeply understand clinics’ needs and supporting them in maximizing the value they derive from our platform.\n\n\nWe believe in building strong relationships, understanding daily operational challenges, and proposing strategic, human-centered solutions. Every interaction is an opportunity to create value and strengthen our partnership with customers.\n\n **About This Role**\n\n\nThe Customer Success Analyst will be responsible for managing a portfolio of clients, ensuring engagement, product adoption, and a seamless experience with the Clinicorp platform.\n\n\nThis is an excellent opportunity for those beginning their career in Customer Success and wishing to grow within a dynamic company characterized by a strong culture of collaboration, growth, and tangible impact in the healthcare market.\n\n\nYou will act as an enabler of the customer journey and collaborate with other teams to ensure each clinic achieves optimal results with our solution.\n\n **Responsibilities and Duties** \n\n* Manage a client portfolio with the goal of expanding product usage, ensuring continuous value generation for the client and revenue for Clinicorp.\n* Monitor client usage and engagement with the platform, proposing actions to maximize their experience.\n* Conduct online meetings and training sessions, proactively engaging clients.\n* Support integration of clients’ management processes, promoting efficiency and fluidity.\n* Perform data and KPI analyses to track the evolution of the customer journey.\n* Manage crises and inquiries with empathy, clarity, and agility.\n* Establish timelines, action plans, and visual resources to support clients throughout their journey.\n* Actively participate in online and in-person events, representing Clinicorp with excellence.\n* Develop and optimize communication and support workflows for daily activities.\n* Collaborate with internal teams (Support, Sales, Product, Onboarding) to ensure value delivery to customers.\n\n \n\n**Requirements and Qualifications** \n\n* Completed or ongoing undergraduate degree in Communications, Business Administration, Management, Dentistry, or related fields.\n* Prior experience in customer service, sales, or support.\n* Knowledge of Customer Success methodologies and the customer journey.\n* Familiarity with CRM tools.\n\n **Behavioral Skills**\n\n* Strong verbal and written communication skills, with empathy and clarity.\n* Organizational skills and ability to manage multiple tasks.\n* Systems thinking and sense of responsibility.\n* Proactivity in problem-solving and proposing improvements.\n* Ability to work collaboratively across teams and departments.\n* Adaptability to operate effectively in a dynamic environment with rapid change.\n* Skill in understanding customer needs and building lasting relationships.\n* Aptitude for interpreting data and proposing simple, metrics-driven actions.\n\n \n\n**Additional Information** \n\nAnd what benefits will I receive as a Clinicorper under CLT employment? There are many!\n\n \n\nFood area with fruits and coffee*\n\n\nCliniLounge (decompression area for rest and games)*\n\n\nQuarterly Bonus\n\n\nCulture Allowance\n\n\nEducation Allowance\n\n\nCaju Meal Card\n\n\nWellhub (network of gyms and wellness apps)\n\n\nBradesco Health and Dental Insurance\n\n\nUnimed Personal Health Insurance*\n\n\nLife Insurance\n\n\nPartnership with Droga Raia and Drogasil pharmacy networks for medication purchases\n\n\nChildcare allowance for children aged 0–6 years\n\n\nCitizen Company Program (extended maternity and paternity leave)\n\n\nExclusive partnerships: discounts at commercial establishments in Jaraguá do Sul and surrounding areas—including restaurants, universities, and more*\n\n\nBTG Financial Consulting\n\n\nBirthday Day Off\n\n\nTransportation Voucher\n\n \n\nAn incredible workplace—and much more \n\n\n\n \n\nMatch made? Apply now \n\n\n\n \n\n#### **Benefits Available in Jaraguá do Sul (SC)**\n\n \n\nClinicorp aims to deliver a **comprehensive management solution for healthcare, beauty, and wellness clinics**.\n\n \n\nAll Clinicorpers embody the values behind what we do: solving our customers’ pain points with a focus on delivering results and achieving customer success.\n\n \n\nWe are a company full of incredible opportunities, and the journey is intense. 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We know that together, we go further.\n\n\nThis is how Localiza&Co connects with the future.\n\n \n\n\n\n \n\n \n\n**Responsibilities and Duties** **WHAT YOU WILL DO AS A SALES CONSULTANT**\n\n \n\n* Achieve monthly sales targets, ensuring strong performance and excellence in results;\n* Implement core sales pillars: scheduling customer appointments, managing online listings, generating referrals, and delivering consultative customer service;\n* Monitor the entire sales process—from negotiation through vehicle delivery—including post-sale support to ensure customer satisfaction.\n\n **Requirements and Qualifications** **WHAT WE NEED**\n\n \n\n* Proven experience in sales\n* Valid Brazilian driver’s license (Category B) held for more than one year\n* Completed high school education\n* Proficiency in Microsoft Office suite\n* Ability to work with targets and maintain a results-oriented focus\n* Motivation to sell and overcome challenges\n* Empathy to earn customer trust, coupled with optimism and perseverance\n\n **Additional Information** **BENEFITS**\n\n \n\n* Profit Sharing Program\n* Meal Allowance\n* Meal Voucher\n* Health Insurance Plan\n* Dental Insurance Plan\n* Gympass\n* Private Pension Plan\n* Transportation Voucher\n* Unlimited access to a wide range of courses offered by Localiza University\n* Internal training and development programs\n* Discounts on vehicle purchases and rentals\n\n \n\n\n\n**WHAT IS THE SELECTION PROCESS TIMELINE?**\n\n \n\n* Registration\n* Online Assessments\n* Profile Evaluation\n* Interviews\n* Job Offer\n\n \n\nExperience what it means to be part of Localiza&Co—and help us build the future of mobility!\n\n \n\nWe are one of the **world’s largest and most comprehensive mobility platforms**, integrating numerous innovative and efficient solutions. 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