Description
Job Summary:
The Butcher Assistant is responsible for serving customers, performing meat cutting, and ensuring product quality and excellent service.
Key Highlights:
1. Providing courteous and attentive customer service at the butcher counter.
2. Performing meat cutting and product organization.
3. Focusing on quality, safety, hygiene, and environmental preservation.
#### **About the position:**
The Butcher Assistant is the professional responsible for serving customers at the butcher counter and performing meat cutting to better meet customer needs, ensuring product quality and service excellence.
#### **Main responsibilities:**
* Monitoring product expiration dates on display, checking the counter daily and verifying identification and expiration labels to minimize losses.
* Providing customer service at the butcher counter with courtesy and attentiveness, aiming for high-quality service.
* Performing meat cutting using appropriate equipment such as meat grinders, band saws, knives, and others, always adhering to safety regulations to ensure operational quality and better customer service.
* Organizing refrigerated chambers, using required PPE and following company safety regulations to improve operational efficiency.
* Packaging and weighing products requested by customers, respecting and following each product's codes to enhance customer service.
* Packing products in appropriate packaging for customer sale, following each product's weighing guidelines to maintain service quality.
* Organizing product display at the meat counter, checking for restocking needs, and maintaining an attractive, clean, and organized layout.
* Assisting in monitoring counter temperatures, checking the thermometer daily and reporting any abnormalities to the immediate supervisor to ensure proper product preservation and prevent losses.
* Assisting, whenever necessary, in restocking chilled and frozen items, following storage instructions to ensure proper display and preservation of products.
* Assisting, whenever necessary, in receiving goods, loading and storing merchandise, and supporting verification processes to promote operational efficiency.
* Complying with technical and quality standards, as well as safety, hygiene, health, and environmental preservation procedures.
* Assisting in cleaning, maintenance, and organization of the workplace using sanitation techniques to keep the area in optimal condition and operational readiness.
* Cleaning and maintaining tools and equipment used for meat cutting according to established hygiene requirements and standards.
* Greeting customers whenever passing by, maintaining eye contact and being courteous to ensure service excellence.
* Asking customers if they need assistance whenever necessary, guiding them to the relevant section or product they are seeking and suggesting complementary items when appropriate.
* Performing other related duties as assigned by the immediate supervisor or based on company needs.
#### **Mandatory requirements:**
* Flexible availability regarding working hours.
* Good communication skills and proactivity.
* Ability to work effectively in a team.
* Physical fitness to stand for extended periods.
* Medical suitability for work in refrigerated environments.
* Organizational skills and attention to detail.
* NO PRIOR EXPERIENCE REQUIRED
#### **Benefits:**
* Meal Allowance: R$400
* Attendance Bonus: R$150
* Health Insurance
* Dental Insurance
* Life Insurance
* Transportation Benefit
* Performance Recognition Bonus
* Courses and Training
* Various Discount Partnerships
#### **Work schedule and hours:**
Monday to Saturday, CLT, full-time.