Administrative Assistant

**Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break \- 40 hours per week
- Health insurance
- Dental insurance
- Meal voucher

* Coordinate and ensure execution of logistics operations (receiving, warehousing, order picking, shipping, and distribution), ensuring operational availability, service continuity, and compliance with SLAs agreed upon with customers. * Define, monitor, and analyze operational performance indicators (KPIs), such as productivity, service level, inventory accuracy, lead time, On-Time In-Full (OTIF), On-Time Shipment (OTS), absenteeism, turnover, and operational costs, driving corrective actions and results-oriented continuous improvement plans. * Manage operational personnel and teams, including workforce sizing, shift scheduling, working hour control, absenteeism management, individual and collective performance evaluation, feedback delivery, talent development, and reinforcement of a culture focused on accountability, safety, and operational discipline. * Ensure reliability of operational processes and information, guaranteeing accurate system records (WMS/TMS), full traceability, periodic inventories, and adherence to standard operating procedures (SOPs). * Ensure availability of operational resources—including labor, equipment, infrastructure, consumables, and systems—by proactively identifying risks and implementing preventive measures to avoid operational impact. * Act decisively in results management, with clear targets, daily and monthly KPI tracking, and consistent delivery of outcomes agreed upon with Executive Management and customers. * Promote continuous improvement and operational efficiency by identifying opportunities for productivity gains, cost reduction, and waste elimination—all while maintaining focus on safety, quality, and sustainability. * Maintain trust-based relationships with internal and external customers, acting with transparency, predictability, clear communication, and a solution-oriented approach when deviations or incidents occur. * Ensure compliance with safety, quality, and regulatory standards—including proper use of PPE, adherence to legal and regulatory requirements, contractual obligations, and Simas Logística’s internal standards. * Report results and key indicators to leadership, providing critical analysis, action plans, and recommendations to support strategic decision-making. Job Type: Full-time CLT Compensation: R$8.000,00 - R$10.000,00 per month Work Location: On-site
João Silva
Indeed · HR