Job Summary: Supervises daily customer service routines, coordinates restaurant operations, manages beverage inventory, and evaluates team performance. Key Highlights: 1. Supervises customer service and coordinates restaurant operations. 2. Manages beverage inventory and ensures product quality. 3. Evaluates and develops teams, ensuring compliance with audits. **Description:** ---------------- **About the job:** Supervises daily customer service routines, develops cocktail and drink menus, and controls beverage inventory. **Responsibilities:** * Supervise daily customer service routines; * Coordinate restaurant operations on a daily basis; * Analyze the quality of products offered; * Organize and supervise shifts and vacation schedules; * Evaluate team performance and provide feedback; * Ensure compliance with internal and external audit requirements; * Conduct wine and utensil inventories; * Address the needs of employees and customers; * Develop team training sessions as needed. **Requirements:** ----------------- **Minimum Requirements:** * Completed high school education; * Customer service training course (preferred); * Intermediate Microsoft Office proficiency; * Flexible working hours or willingness to reside in the employee housing complex — rotating 6x1 schedule; * Solid experience in the field/role. **Benefits:** * Health insurance * Dental insurance * Life insurance * Pharmacy card * Chartered bus service * Transportation allowance * Meals at the employee restaurant * Employee housing complex * Meal voucher * Birthday day off * Programs focused on employee appreciation and mental health * Zenklub — mental health and wellness platform
João Silva
Indeed · HR
João Silva
Indeed · HR
