Job Summary: The Store Supervisor ensures smooth daily operations, leads the team, achieves targets, and delivers an excellent customer experience, serving as the liaison between management and staff. Key Highlights: 1. Lead the team and ensure achievement of goals 2. Ensure store quality standards and operational efficiency 3. Provide an excellent customer experience The Store Supervisor is responsible for ensuring smooth daily operations, leading the team, achieving targets, and delivering an excellent customer experience. Acts as the liaison between management and staff while maintaining store quality standards and operational efficiency. **Key Responsibilities:** * Supervise and guide the sales and customer service team. * Monitor performance metrics and propose improvement actions. * Ensure store organization, cleanliness, and product restocking. * Manage inventory and support inventory control activities. * Train and motivate the team to achieve sales targets and service quality standards. * Resolve conflicts and address customer requests promptly and courteously. * Ensure compliance with internal regulations and company policies. Employment Type: Full-time Compensation: Starting from R$2.000,00 per month Education: * Incomplete or ongoing Elementary School (Preferred) Experience: * Customer Service (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
