**Join a company that delivers results with every connection!** Since 2011, 3AM IT Services—a 100% Brazilian-owned company—has been establishing itself in the market as a specialized IT solutions provider, offering a comprehensive portfolio of services including field support, professional staffing, cabling, rollout projects, inventory management, and relocation services. Going beyond technology, we aim to deliver each solution swiftly and with expertise: At every customer touchpoint, we believe we can build connections; and in every assignment, we strive to generate performance! **Interested? Check out the opportunity we’re offering now:** **Technical Support Technician** Type of opportunity: CLT (Consolidated Labor Law contract); Work model: On-site, indefinite term; Salvador, Bahia; * Monday to Friday | Business hours. **Responsibilities:** Perform diagnostics, preventive and corrective maintenance on computers and laptops, including component replacement and installation. Execute formatting, installation, and configuration of operating systems and corporate tools. Provide on-site user support, logging and updating all service tickets in internal systems. Conduct post-repair testing, prepare technical reports, and carry out visits according to schedule or emergency requirements. Manage the withdrawal and return of parts at the client’s distribution center, adhering strictly to the maximum timeframe of four consecutive days, without allowing item accumulation. **Requirements and Qualifications:** Knowledge of IT equipment and peripherals in general, including computers, mobile devices, printers, networking equipment, POS solutions, and videoconferencing systems. Also covering commercial automation equipment, connectivity infrastructure, and operational support devices. Minimum Education Level: Bachelor’s degree Personal vehicle required Willingness to travel * Transportation allowance (VT) * Meal allowance (VR) * Flexible benefits card * Life insurance * Dental plan * University partnership