Infrastructure Operations Technician I

Description

Job Summary: We are looking for an Infrastructure Operations Technician I to ensure the stability and proper functioning of our Telecom infrastructure. Key Highlights: 1. Proactive monitoring of systems and networks. 2. Preventive and corrective maintenance of infrastructure equipment. 3. Agile and efficient technical support. At V.tal, we believe technology connects people and transforms the future. We are an innovative company focused on excellence, operating with a dynamic and collaborative culture. Our team works with autonomy, passion, and commitment, always striving for the best results. We are seeking an Infrastructure Operations Technician I to join our team. This professional will play a critical role in ensuring the stability and proper functioning of our Telecom infrastructure (Power and Climate Control Systems), directly impacting service continuity and customer satisfaction. **Responsibilities and Duties** * Perform proactive monitoring of systems and networks to identify and resolve issues before they affect users. * Carry out preventive and corrective maintenance of infrastructure equipment, ensuring service availability. * Provide first-level technical support, resolving user incidents and requests promptly and efficiently. * Implement and configure new hardware and software, following established guidelines and standards. * Prepare technical documentation regarding infrastructure procedures and configurations. **Requirements and Qualifications** * Knowledge of AC and DC power systems. * Knowledge of climate control systems. * Familiarity with Transmission and Data systems is desirable. * Knowledge of operating systems (Windows). * Proactivity and organizational skills. * Technical degree in Electrotechnics, Electronics, Computer Science, or related fields. **Additional Information** Benefits: * Meal Allowance and/or Food Voucher * Transportation Voucher * Medical Assistance * Dental Assistance * Life Insurance * Private Pension Plan * Profit-Sharing Program (PPR) * Pharmacy Allowance * Daycare Allowance * Flexible Working Hours * V.tal Benefits Club * Extended Maternity Leave (6 months) * Extended Paternity Leave (20 days) **THE FUTURE STARTS HERE — AND WE’LL BUILD IT TOGETHER WITH YOU** ---------------------------------------------------------------- **We are V.tal, a company founded with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries globally, promoting digital inclusion, driving new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that makes things happen. We operate as a neutral, shared network serving telecom operators, ISPs, and partners of all sizes and regions — a fact we’re proud of. This robust infrastructure enables us to deliver broad coverage and deep reach, helping our customers go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it’s built on collaboration, mutual trust, and shared celebration of every achievement. Here, we don’t make excuses — we seek solutions. It is with this high-performance team that we work daily to position Brazil among the most digitally advanced countries globally, promoting digital inclusion and economic and social development for people. **CHECK OUT OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We are focused and maintain a healthy work environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!** **We are V.tal, a company founded with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries globally, promoting digital inclusion, driving new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that makes things happen. We operate as a neutral, shared network serving telecom operators, ISPs, and partners of all sizes and regions — a fact we’re proud of. This robust infrastructure enables us to deliver broad coverage and deep reach, helping our customers go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it’s built on collaboration, mutual trust, and shared celebration of every achievement. Here, we don’t make excuses — we seek solutions. It is with this high-performance team that we work daily to position Brazil among the most digitally advanced countries globally, promoting digital inclusion and economic and social development for people. **CHECK OUT OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We are focused and maintain a healthy work environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!