**O time He\-Net** is growing every day. We seek people who pursue innovation and desire growth, because here **we all can go BEYOND!** Our main goal is to provide happiness and harmony to our employees, along with extensive knowledge and enriching experiences. Join this successful team—**join He\-Net!** **We are looking for a person to join our Call Center team** **What do we expect?** **Your objective in our team will be:** * Conduct and monitor customer service during the first contact; * Provide online support, acting as a facilitator for minor repairs such as router configuration, providing information about network outages, scheduling technical visits, delivering financial information including generating payment slips, sending invoices, and negotiating potential discounts; * Deliver online services via social media and email, aiming to resolve customer issues more quickly and thereby freeing up telephone lines. **REQUIREMENTS AND QUALIFICATIONS** **To apply, you must have:** * Completed high school; * Enjoy interacting with people and serving customers; * Enjoy working in a team; * Flexibility to address problems during customer service; * Flexible availability for shift scheduling.