Information Technology Technician - IT

Description

Job Summary: The professional will install, configure, and provide in-person and remote support for computers, printers, and hospital software, performing preventive maintenance and equipment monitoring, as well as assisting in cyberattack prevention and system usage. Key Highlights: 1. In-person and remote support in hospital environments 2. IT infrastructure maintenance and monitoring 3. Cyberattack prevention and user support Install and configure new computers, printers, terminals, monitors, and hospital software. Provide in-person and remote support to hospital staff. Resolve hardware, software, network, and system issues encountered in daily hospital operations. Perform preventive maintenance on computers, printers, scanners, and other devices. Monitor equipment and network performance to prevent outages. Implement measures to prevent viruses, malware, and potential cyberattacks. Assist physicians, nurses, and other healthcare professionals in using systems such as electronic health records (EHR) and hospital management (ERP) systems. EXCLUSIVE POSITION FOR PERSONS WITH DISABILITIES. Knowledge of Windows operating systems (installation, configuration, and maintenance). Familiarity with TCP/IP, DHCP, DNS, VPN, Wi\-Fi, and structured cabling. Hardware diagnostics and component replacement (HDD, memory, cards, printers, etc.). Experience with tools such as GLPI, OTRS, Zendesk, or similar. Installation, configuration, and support for productivity applications. Preferred qualifications: Knowledge of Linux and macOS operating systems (installation, configuration, and maintenance). Familiarity with firewall administration. Antivirus, access control, backups, and security best practices. Minimum Education Level: Elementary School (1st level) Desired Education:*, Elementary School (1st level) * Daycare Assistance * On-site Restaurant * Transportation Allowance * Parking * Group Life Insurance * Medical Assistance / Group Medicine * Dental Assistance