**Konecta is looking for someone just like you!** People who enjoy connecting, working with ease, and building genuine relationships. If you’re seeking an environment where communication flows freely, your ideas matter, and trust is built day by day, this opportunity is for you. Your mission will be to guide customers regarding products and services, support sellers on platform usage, package shipping, and payment processes, as well as mediate negotiations between buyers and sellers in cases involving defective, incomplete, or misrepresented items. Your primary focus will be ensuring a positive customer experience, adhering to our service standards and consistently delivering fast, effective, and human-centered solutions for every need. **What We Offer:** * Salary; * Transportation allowance; * Meal voucher; * Medical and dental plans; * Life insurance; * Daycare assistance for children up to 24 months old; * Discounts with universities and educational institutions; * Opportunities for professional growth and development; * TotalPass; * Bullla Card; * SESC partnership; * Discounts at amusement parks and water parks; * Ongoing training and development; * A welcoming and dynamic work environment. **Additional vacancy details:** \- Work location: Pituba, Salvador/BA * Work schedule: 6-day workweek with alternating days off (Saturdays and Sundays); * Daily work hours: 6 hours 20 minutes; Ideal for balancing with studies or another job :) **We seek professionals with:** * Clear, approachable, effective communication, with strong grammar and spelling skills; * Focus on empathy and user connection; * Emotional intelligence; * Collaborative spirit and commitment to continuous learning; * Logical analysis skills; * Proficiency in computer use, digital tools, and fast typing ability. **Shall we grow together?** If you’re ready to make a difference in customer service and wish to advance within a purpose-driven, mission-oriented, and identity-focused multinational company, apply now! We’re eager to learn about your profile and see how you can contribute to our shared success! **\#FeelThePulse** Please note that Konecta is committed to diversity and social inclusion; therefore, all our positions are open to individuals regardless of gender, race, sexual orientation, disability, or religion. All applications will be evaluated based on competencies and skills. Minimum Education: High School Diploma * Growth Opportunity * TotalPass * Dental Assistance * Discounts with Universities and Educational Institutions * SESC Partnership * Medical Assistance * Daycare Assistance * Meal Voucher (VR) * Transportation Allowance (VT) * Life Insurance * Amusement Park and Water Park Discounts