




Description: If you: * Have completed high school; * Hold a CNH category B driver's license; * Have basic computer skills; * Possess knowledge of automotive mechanics. * The \#NewChaseGroup is the place for you! * Develop customer service and service sales approaches by consulting the customer’s history in the system and conducting consultative interviews, aiming to maximize sales opportunities and deliver excellent service. * Perform simple mechanical repairs and component replacements by disassembling the engine and vehicle components, using appropriate tools and equipment, to ensure proper vehicle operation. * Monitor service sales processes by completing the vehicle intake checklist, issuing Service Orders (S.O.) via the system, verifying the vehicle owner’s documents, and delivering customer satisfaction surveys for completion, ensuring accurate information flow within the department. * Track open Service Orders (S.O.s) by querying the corporate system to finalize the vehicle’s service process. * Monitor revenue and sales scheduling metrics by querying the corporate system to organize service activities and establish sales strategies. * Attend manufacturer-provided in-person and web-based training courses according to the schedule issued by the Human Resources Department, to ensure certification and maintain the performance standards defined by the manufacturer. * Carry out other tasks delegated by the department manager. * Record your daily work hours in accordance with the Group’s Code of Ethics, complying with current labor legislation. 2512170202551465664


