Job Summary: This position supports general administrative activities, assists coordination and management, and provides support to the field team, with a focus on proactivity and growth mindset. Key Highlights: 1. Support for administrative activities and document organization. 2. Assistance to coordination and management with reports and spreadsheets. 3. An environment that values diversity, innovation, and professional development. VP: Engineering and Southern Customer Service Directorate: Southern Customer Service Directorate **Work Location: Santa Maria/RS** To ensure our customers have the best possible experience with our services, we have the Engineering and Customer Service team. The Engineering team is tasked with exploring new technologies, planning the telecom network, and driving technological expansion of our products and infrastructure. Meanwhile, the Customer Service team ensures speed and quality in repair, installation, and maintenance of B2B and B2C customer lines across fixed, mobile, and TV networks. Through consistent projects and planning, we implement the company’s technological evolution, enhancing network capacity. Want to join this team? Then come aboard! **Responsibilities and Duties** Support the company’s general administrative activities. Assist coordination and management by updating reports and spreadsheets. Support the field team, reporting to supervision and coordination. Manage time tracking processes, including banked hours and overtime. Receive, organize, archive, and send physical and digital documents. Monitor employee training and course participation. Support logistics and meeting organization. Demonstrate resilience, proactivity, and a growth mindset. **Requirements and Qualifications** Completed High School; Experience with Excel / Word / PowerPoint; Flexibility regarding working hours and shift work; Initiative and proactivity; Strong communication and interpersonal skills; Commitment and organizational ability. **Additional Information** At Vivo, we spare no effort in supporting and valuing our employees. Our benefits are not only excellent but also flexible. * Choose the ideal benefit for you and your dependents via a digital platform offering various categories including Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Allowance, Medical Assistance, Dental Assistance, and Life Insurance; * Corporate mobile phone. Yes, a brand-new smartphone for you! * Unlimited voice and data plan! Yes, unlimited! With Vivo’s best mobile network — even faster with our 5G! * An exclusive Vivo offer featuring special discounts on landline, broadband, TV, and apps; * Eligibility for annual Bonus or Profit Sharing Program (PPR); * Plan your future through our Private Pension Plan; * Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; * Work in an environment that respects your personality, your style of dress, your individuality — and where you can be authentically yourself. \#VemdeVocê * Remote work up to two days per week. \#Mobility * Flexible working hours; * Enjoy a day off (Day off) to celebrate your birthday; * Participate in one of the largest corporate volunteer programs to help transform the world; * Access our Educational Development Program, which offers partnerships with educational institutions providing discounts; certifications; and online courses. * Accelerate your career through our Internal Recruitment Program, both in Brazil and abroad — after all, we operate in over 17 countries! \#VivoMinhaCarreira * Benefit from a series of initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a better quality of life! Available to our employees are consultations with nutritionists, psychologists, social workers, telemedicine, and much more! * All our job openings are open to people with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and individual potential! \#VivoDiversidade \#VemPraVivo We are part of Telefônica Group, Brazil’s telecommunications leader. We operate with the purpose of **Digitalizing to Connect**, bringing people, businesses, and society closer together — building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, placing them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers. To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the entire organization, connecting us with the most innovative and collaborative ways of working. We actively promote a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement. At Vivo, culture is the force that transforms strategy into action. We are driven by **Purple Passion** — our unique ability to envision, execute, and overcome barriers with entrepreneurial courage, anticipate trends, and build a future we’re proud of. This energy connects diversity, innovation, and sustainability — turning purpose into impact through technology and its infinite possibilities. **To embody this essence, we seek people who embrace our 5 Passions** — behaviors reflecting who we are and how we make a difference: * **"The customer’s time is now"**: Act immediately on what matters most to the customer. * **"People are our best technology"**: Adopt a constructive attitude, collaborate, and trust in human connections. * **"Curiosity works well"**: Act courageously, test new ideas, and learn from every discovery. * **"It can be simpler"**: Get straight to the point, solve with those who matter, and simplify the path. * **"Results are my responsibility"**: Take ownership of your actions and outcomes, recognizing that omissions also create impact. We believe **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a competitive advantage, reflecting the society in which we live. We maintain a robust internal program grounded in five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and 50\+ — ensuring a more inclusive culture and a more diverse, representative workplace. We are a **technology** company inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. We believe the path to delivering the best experience to our customers begins with delivering an excellent experience to our employees. **\#VemPraVivo**
João Silva
Indeed · HR
João Silva
Indeed · HR
