Customer Service Representative

Description

Job Summary: Customer service for an internet service provider, handling inquiries regarding installation, service plans, connection issues, and cancellations via WhatsApp, phone, and email. Key Highlights: 1. Customer service at an internet service provider 2. Customer support via WhatsApp, phone, and email 3. Troubleshooting connection issues and answering general inquiries Shift: **1:00 PM to 10:00 PM with a 1-hour break**. * Providing customer service for an internet service provider, including inquiries about installation, plan changes, connection problems, cancellations, and other related information; * Customer service via WhatsApp, phone, and e\-mail. Employment Type: Full-time, CLT (Consolidated Labor Laws) Compensation: R$1\.600,00 \- R$1\.800,00 per month Benefits: * Fuel allowance * Internet allowance * Food basket * Transportation voucher Selection Question(s): * What would be your level of computer knowledge? Basic, intermediate, or advanced? * What would be your typing speed? Basic, intermediate, or advanced? Education: * Completed high school (Mandatory)