Customer Service Representative

Description

Job Summary: Customer service at an internet service provider, addressing inquiries about installation, plans, connectivity issues, and cancellations via WhatsApp, phone, and email. Key Highlights: 1. Customer support regarding internet services 2. Support for installation-related questions and connectivity issues 3. Communication with customers via WhatsApp, phone, and email Shift: **1:00 PM to 10:00 PM with a 1-hour break**. * Providing customer service for an internet service provider, including inquiries about installation, plan changes, connectivity problems, cancellations, and other related information; * Customer interaction via WhatsApp, phone, and e\-mail. Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$1\.600,00 \- R$1\.800,00 per month Benefits: * Fuel allowance * Internet allowance * Basic food basket * Transportation voucher Selection Question(s): * What would be your level of computer literacy? Basic, intermediate, or advanced? * What would be your typing proficiency? Basic, intermediate, or advanced? Education Requirement: * Completed high school (Mandatory)