Description
Job Summary:
Coordinates reading and billing supervision, optimizes operational processes, and promotes team development, ensuring timely delivery.
Key Highlights:
1. Coordinate reading and billing supervision
2. Participate in performance and strategy meetings
3. Promote team development and qualification
**WORK SCHEDULE:** MONDAY TO FRIDAY, FROM 8 AM TO 5 PM \| SATURDAY, FROM 8 AM TO 12 PM.
**BENEFITS:** Meal Voucher, Life Insurance, Health Plan, Dental Plan.
**RESPONSIBILITIES**: COORDINATE READING AND BILLING SUPERVISION TO ENSURE EXECUTION OF READINGS, DELIVERIES, RE-READINGS, DISCONNECTIONS, RECONNECTIONS, NEGOTIATIONS, MASS DELIVERIES, COMPLAINT HANDLING, NSS REGISTRATION, AND CUSTOMER REQUESTS WITHIN ESTABLISHED DEADLINES.
PARTICIPATE IN MONTHLY COMPANY PERFORMANCE MEETINGS, USING VISUAL AIDS TO HIGHLIGHT PROCESSES AND RESULTS FOR THE PERIOD. PROMOTE TEAM DEVELOPMENT AND QUALIFICATION AIMED AT GROWTH.
IMPLEMENT OPERATIONAL STRATEGIES (ACTION PLAN) IN ACCORDANCE WITH MANAGEMENT GUIDELINES TO ADDRESS OPERATIONAL DEFICIENCIES AND CONTINUOUSLY IMPROVE READING AND BILLING PROCESS RESULTS.
**REQUIREMENTS:** PEOPLE MANAGEMENT SKILLS, KNOWLEDGE OF RM ACTION PLAN (5W2H), INTERMEDIATE LEVEL OFFICE SUITE PROFICIENCY, DRIVER'S LICENSE CATEGORY B.
INCOMPLETE HIGHER EDUCATION IN ADMINISTRATION, ENGINEERING OR RELATED FIELDS.
**INTERESTED CANDIDATES CONTACT VIA:**
E\-MAIL: RH05@INTERLIGRH.COM.BR
WHATS:(48\) 99122\-5799
Minimum Education Level: Higher Education