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Job Summary: We are seeking a communicative and organized Customer Service Assistant to welcome patients with empathy and ensure an excellent experience at the clinic, while assisting physicians and managing appointments. Key Highlights: 1. Empathetic reception and patient care. 2. Direct assistance to physicians and appointment scheduling. 3. A welcoming, collaborative, and purpose-driven environment. Location: Porto Alegre | Mode: On-site | Employment Type: CLT | Working Hours: 44 hours per week Do you enjoy welcoming people, and are you communicative and organized? We are looking for someone who takes pleasure in empathetic service and contributes to delivering the best possible patient experience from the very first contact. Key Responsibilities: Greet and welcome patients in person at the clinic with attention and care. Answer calls and messages courteously and clearly. Assist physicians during consultations, ensuring smooth communication with patients. Schedule medical appointments and procedures. Organize and update the clinic’s and professionals’ schedules. Schedule human reproduction procedures, coordinating with the anesthesiologist and medical team. Register and update patient information in internal systems. What We’re Looking For: Currently pursuing a bachelor’s degree (from the 1st semester onward). Experience with administrative routines; prior experience in reception is a plus. Basic Excel skills (VLOOKUP and Pivot Tables). Strong communication skills and proactivity. Residency in Porto Alegre. If you identify with a welcoming, collaborative, and purpose-driven environment, we’d love to meet you! If preferred, please send your resume to comercial@generar.com.br with the subject line “Job Application – Customer Service Assistant”. Job Type: Full-time CLT Compensation: R$1.800,00 – R$2.000,00 per month Benefits: * Meal allowance * Transportation allowance
