Job Summary: Professional responsible for customer service, administrative support, document organization, and assistance with internal processes, collaborating with the team. Key Highlights: 1. Customer service and guidance for internal, external, and supplier clients 2. Scheduling and document organization and control 3. Assistance in issuing correspondence and data collection Education Completed High School. Experience **Preferred:** Customer service experience; administrative routines, student enrollment and re-enrollment, customer registration, class scheduling, computerized systems; corporate WhatsApp; Excel reporting. Knowledge **Desirable courses:** Customer service, Microsoft Office Suite, or administrative routines. Requirements / Competencies Service Excellence, Teamwork, Analytical Ability, Communication Planning and Organization Responsibilities Provide service and guidance to internal, external, and supplier clients. Organize and manage the management team’s schedule and technical areas’ appointments. Classify, organize, archive, distribute, and dispatch mailbags, documents, correspondence, materials, and other items. Assist in issuing correspondence, texts, and documents from the respective department, previously approved and in accordance with established standards. Assist in collecting and maintaining data and information related to the area of responsibility, following established procedures and routines. Participate in developing, executing, monitoring, and updating departmental processes. Assist in managing inventory of departmental materials. Work Location SENAI RIO GRANDE/RS Benefits **Health Benefits:** Medical Assistance / Group Medicine \- UNIMED; Dental Assistance \- SESI/RS (payment only upon use); Group Life Insurance \- No deductions or contributions! For commuting: Parking \- Check availability at your unit; Transportation Voucher \- Based on your needs; Chartered Transportation \- Bus service available only for FIERGS HEADQUARTERS in Porto Alegre; For business trips, company vehicles or travel reimbursement may be provided. For meals: Ticket Flex (meal/food allowance) \- BRL 1\.298.00 per month; On-site cafeteria \- Verify availability at your unit; For financial well-being: Private Pension Plan \- For financial health, we offer an exclusive pension plan for our employees via https://www.indusprevi.com.br/site/default.asp; Childcare Allowance \- BRL 384.43 per child up to 60 months old; best part: amount is updated annually; CRESUL \- Cooperative for mutual savings and credit; FUSERGS \- Foundation supporting our employees \- https://fusergs.org.br/; PDP \- Financial subsidy for employees with at least 6 months’ tenure within the FIERGS system, supporting studies from elementary school through technical training, language courses, and up to doctoral programs! PAE \- Support program offering confidential professional assistance to employees and their legal dependents regarding emotional, social, legal, and financial matters. Objective Test Content PORTUGUESE Text comprehension and interpretation; contextual meaning of words and expressions. **MATHEMATICS Numerical Sets:** properties and operations. Functions, equations, and linear systems. Arithmetic mean. Financial Mathematics: simple and compound interest. Percentages. Ratios and proportions, simple and compound rule of three. Geometry: units of measurement, perimeter, area, volume, Pythagorean theorem. LOGICAL REASONING Mathematical logical reasoning. Quantitative logical reasoning. Numerical logical reasoning. Analytical logical reasoning. Critical logical reasoning.
João Silva
Indeed · HR
João Silva
Indeed · HR
