Commercial Assistant

Description

Job Summary: Professional responsible for tracking orders, managing inventory, overseeing shipments, and ensuring customer satisfaction while guaranteeing compliance with internal policies and legislation. Key Highlights: 1. Optimization of order and delivery flow 2. Focus on customer satisfaction and compliance 3. Inventory management and shipment control Description: * Track and release orders in the order book; keep delivery dates updated; * Allocate and release shipments; * Monitor and control inventory; * Manage advance and scheduled orders, including delivery forecasts and order base dates; * Control shipments related to goods collected at the company. Responsibilities and Duties * Ensure timely response to requests received from customers, sales representatives, and commercial managers, aiming for their satisfaction; * Control orders to ensure compliance with company rules and applicable legislation (e.g., taxes); * Contribute to accurate updating of the order book; * Support fulfillment of orders according to FEC (Final Expected Completion); * Ensure compliance in order allocation and release; * Contribute to keeping reports and documents up to date; * Help reduce order processing time; * Ensure achievement of daily targets. Requirements and Qualifications * Currently pursuing a bachelor’s degree in Administration, Accounting, Law, Economics, Executive Secretariat, or a Technologist program in related fields; * Proficiency in computer applications, especially Excel and Word (basic level). 2511210202471120694