Operational Supervisor

Description

Job Summary: The professional will participate in the Quality Committee, train meter readers, analyze route reports, and handle customer complaints. Key Highlights: 1. Participation in the Quality Committee 2. Team training and development 3. Process analysis and continuous improvement **SALARY: R$ 2.875,73** **WORK SCHEDULE:** Monday to Friday, 8:00 AM to 5:00 PM (with a 1-hour lunch break); Saturdays until 12:00 PM. **BENEFITS:** Meal Allowance, Life Insurance, Health Plan, Dental Plan. **RESPONSIBILITIES:** Participate in the Quality Committee by compiling information from your area and presenting improvement suggestions for the meter reading process; Conduct periodic technical training sessions for meter readers and supervisors: training on reading measurement equipment and delivering bills; training on issuing service notes to ensure service quality; Systematically analyze the Route Effectiveness Report, verifying completed and incomplete readings, and reporting and proposing process improvements; Handle various customer complaints regarding services provided by your team—meter reading and bill delivery—as well as monitor receipt of reading files; Ensure your team meets the targets established by the contracting party. **REQUIREMENTS:** Technical course in Electrotechnology; Bachelor’s degree in progress in Business Administration or Production Engineering is desirable; Basic proficiency in Microsoft Office; Basic knowledge of electricity; Basic knowledge of: Quality and Environment, Occupational Safety and Health. **INTERESTED CANDIDATES SHOULD SEND RESUMES TO:** RH05@INTERLIGRH.COM.BR WHATSAPP: (48) 9153 7395 Minimum Education Level: Bachelor's Degree