International Operations Manager

Description

**About Us:** We are a global technology company operating in more than 8 countries and a leader in fuel automation solutions, experiencing continuous growth. * Our purpose is to revolutionize internal fuel management through intelligent, simple, and high-impact solutions. Our team consists of professionals committed to and passionate about innovation. We value good\-humor, creativity, diversity, and teamwork. We are growing and want you on our team! If you wish to build your career in a collaborative, transparent, and opportunity-rich environment, join our story! **Responsibilities and Duties:** * Manage and execute the company’s operational activities in the North American market, including logistics and supply chain, technical support, onboarding, and Customer Success. * Lead and develop the local operations team, aligning efforts with company objectives and ensuring high team performance. * Monitor operational performance indicators (KPIs) and propose continuous process improvements. * Coordinate onboarding for new U.S. customers, ensuring a smooth and efficient implementation experience. * Maintain strategic alignment with company leadership, reporting on international operational results and risks. * Ensure timely delivery, service quality, and customer satisfaction in the region. **Your talent will help us if you have:** * Completed undergraduate degree. * Advanced/Fluent English — written and verbal communication (mandatory requirement). * Solid experience in operations, project, or account management within technology or B2B environments. * Proactive, results-oriented profile with strong autonomous problem-solving skills. * Communication and influence skills across diverse cultural backgrounds. * Residency in Porto Alegre or immediate availability to relocate. **It’s a plus if you have:** * Postgraduate degree/MBA. * Experience living or working in the U.S.: familiarity with the local market, culture, and negotiation practices. * Experience in fleet management, logistics, fuel, or asset management sectors. * Familiarity with CRM tools, project management software, and executive reporting systems. * Experience in startups or technology companies undergoing growth phases. **We Offer:** Competitive salary (to be discussed); * Monday to Friday, 8:00 AM to 5:00 PM; CLT-standard benefits: ️ Meal/food allowance of BRL 40.00 per workday, paid via Caju; Mobility transportation allowance paid via Caju, no payroll deduction; SulAmérica Health Insurance plan with no monthly fee—only co-payment applies; SulAmérica Dental Insurance plan; Life insurance; Birthday Day Off (one paid day off during your birth month); Work equipment. ✨ Apply now and join our team!