Infrastructure Assistant - Information Technology Department

Description

Hello, **Are you passionate about what you do and looking for new challenges?** Our cooperative is growing, and we want you on our team! We are seeking dedicated, creative, and innovative professionals ready to contribute to our success and make a difference. We are a leading and pioneering cooperative of a group of producers who believed in the power of cooperation, renowned for our excellence, innovation, and commitment to quality. We value diversity, collaboration, and the continuous development of our employees. Interested in joining our team? Then apply on our website for the position you desire. **Come build the future with our cooperative!** CAAL \- Together We Are Strong! **Responsibilities and Duties** * Provide on-site and remote technical support for equipment, networks, and internal systems; * Perform formatting, installation, configuration, and maintenance of computers, printers, and peripherals; * Conduct preventive maintenance on equipment and assist in organizing the technology park; * Provide technical support during meetings, including audio, video, projector, and videoconferencing setup; * Organize equipment inventory and maintain an updated IT asset register; * Open, log, track, and resolve technical tickets, ensuring appropriate user support; * Assist the IT team in operational and administrative departmental activities; * Manage and maintain the internal network, including network points, Wi\-Fi, and communication devices; * Support the implementation of new technologies and infrastructure improvements; * Comply with information security policies and best practices in Information Technology; * Issue, verify, and record invoices in the system; * Assist in administrative routines related to the department, maintaining updated records and information. **Requirements and Qualifications** * Prior experience in technical support and IT infrastructure; * Knowledge of computer formatting, installation, configuration, and maintenance; * Experience troubleshooting hardware, software, and peripheral issues; * Basic understanding of computer networks, including IP addressing, cabling, connectivity, and Wi\-Fi; * Fundamental knowledge of technology equipment maintenance and organization; * Experience issuing, verifying, and recording invoices in the system is a plus; * Familiarity with user support and on-site or remote technical assistance; * Currently enrolled in or having completed a technical, vocational, or undergraduate program in Information Technology; * Organized, proactive profile with strong interpersonal communication skills. **Additional Information** * On-site cafeteria. * Transportation allowance. * Health insurance plan. * Dental care plan. * Education assistance. * School assistance. * AFUNCAAL. * Unicaal (Corporate University). * Day\-off (day off on birthday). Founded on December 3, 1977, through the pioneering initiative of a group of producers who believed in the power of cooperation and its ability to build a fairer, more humane relationship between rural producers and the market. The cooperative has grown significantly since its inception, fulfilling its social role within the community—and, above all, focusing on its members—building a structure that positions it as one of the leading rice cooperatives nationwide.