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Job Summary: Deltasul is seeking enthusiastic and passionate professionals for customer service roles to handle client registration, credit analysis, collections, and receipt of payments, integrating into a culture centered on integrity and customer focus. Key Highlights: 1. Experience in customer service or administrative work 2. Knowledge of cash handling and payment methods 3. Focus on strengthening relationships of trust and credibility Deltasul is a company that believes in relationships built on integrity, responsibility, teamwork, and dedication. We are looking for professionals who are enthusiastic, passionate about customer service, and identify with the responsibilities of this role, as well as with our company’s culture and values. If you are one of these people, send us your resume! **Responsibilities and Duties** * Register clients * Analyze client registrations regarding credit payment capacity * Check clients’ credit history through credit protection agencies * Collect overdue payments from clients * Assist and formalize debt renegotiation * Receive payments at cash registers via various payment methods * Issue and organize documents * Control and organize merchandise in the delivery department **Requirements and Qualifications** * High school diploma preferred * Undergraduate studies in Administration, Law, Accounting, or related fields preferred (in progress) * Minimum one (1) year of experience in customer service or administrative roles in any field * Basic knowledge of computer systems * Cash handling experience * Client information registration experience * Basic knowledge of receipt methods: credit cards, debit cards, etc. * Customer service techniques **Additional Information** * Transportation allowance * Unimed health plan * Competitive remuneration aligned with the position * Performance-based bonus **Our History** We began our journey in 1952 as Ferragens Mirandoli, in Três Passos, a city in the interior of Rio Grande do Sul. Our story reflects an entrepreneurial and pioneering spirit, making us one of the leading retail companies in the state’s interior, specializing in furniture, appliances, and life-enhancing solutions. In 1998, our brand changed to Deltasul, and we continued contributing to delivering a wide variety of products to all residents of Rio Grande do Sul through excellent service and fast, simplified credit options. We aim not only to include our customers in the consumption experience but also in transforming their homes into true homes — comfortable, high-quality, and beautiful. Over these 70+ years, the world has changed, and we have evolved alongside it — without losing our roots. Our customer remains our top priority, and strengthening relationships of trust and credibility is our daily commitment. We reinforce these values in our interactions with suppliers, employees, and especially with all our customers — from in-store service, delivery and assembly, to all other services offered to make their homes the best place in the world. **Mission** Make your home the best place in the world. **Vision** To be an efficient and innovative company that delivers a positive and differentiated experience in product and service sales. **Our Values** Connection with People People are at the heart of everything we do. We build authentic, welcoming, and unique relationships with our customers and employees. Integrity We act ethically and respectfully in all relationships with our customers, employees, and suppliers. Customer Focus We go the extra mile for our customers. We make decisions prioritizing excellence in service, both internally and externally. We listen attentively and proactively create solutions and resolve problems. Continuous Improvement We continuously evolve and adapt our processes in pursuit of excellence. Improvement is an endless learning journey — therefore, we are passionate about the journey itself. Innovative Attitude Every day, we take responsibility for creating the reality we wish to live in — thinking and acting to make things happen. We are the protagonists of our own future. Sustainability We preserve the financial sustainability of our business, as well as environmental and social sustainability within the communities where we operate.
